Paratransit Services 2022 Update

Paratransit Services 2022 Update
By Erin McAuliff

This past year, the SFMTA’s paratransit programs safely provided close to half a million trips to older adults and people with disabilities around San Francisco. These services provide door-to-door transportation to people unable to independently use the Muni system. They include SF Access Paratransit, Group Van service, Shop-a-Round shuttles, the Essential Trip Card Program (ETC) and the Van Gogh Recreational program.

In addition to traditional van services, the SFMTA partners with the local taxi industry to provide cost-efficient and customer-friendly taxi options. Payment is accepted in every San Francisco taxi, including accessible ramp-equipped taxis, with the swipe of an SF Paratransit Taxi debit card.

Here are a few accomplishments staff at the SFMTA and Transdev (the contractor responsible for managing SF Paratransit services) have been working on behind the scenes to improve our service offerings and continue to fill transportation gaps experienced by older adults and people with disabilities:

We bought 26 new paratransit vans with added safety features like audible right turn notifications to warn pedestrians and cyclists; automated safety technology that provides alerts to operators to avoid collisions; and DriveCam technology that records safety-related events. When we retired our older vehicles, we took the opportunity to transfer three retired vehicles to the San Francisco Fire Department to support the Community Paramedicine Street Crisis Response Team and one retired vehicle to the SFMTA Customer Service Center to serve as its first Mobile Sales Van, bringing SFMTA services to the local community.
The Essential Trip Card program launched in April 2020 as a response to the pandemic. Since then, we have enrolled over 5,000 older adults and people with disabilities, providing over 160,000 taxi trips. In July, the program, and the SFMTA’s partnership with local non-profit Community Living Campaign, was featured as a case study for reducing isolation and improving health outcomes among older adults by the National Center for Mobility Management. Community Living Campaign provides full fare assistance to San Francisco paratransit riders in need.
Last year, we officially launched SF Access Online to allow riders to schedule their SF Access van trips online. We also launched SF Paratransit Taxi Online, which allows riders, including ETC customers, to pay for their monthly taxi fare allotment and track trip activity online.
San Francisco Paratransit Operations was part of the community emergency response team that organized and provided special services when the COVID-19 pandemic struck. Paratransit operators trained by Emergency Management Services (EMS), teamed up with EMS staff to transport vulnerable people to COVID-19 testing, treatment and shelter locations. The work was only assigned to drivers who volunteered, even at the beginning of the pandemic, when no one fully understood the risks of the virus. At its height of demand, 27 full-time drivers were dedicated to this service.
This past May, the SFMTA Board of Directors recognized the employees of SF Paratransit for all the work they have been doing, especially the work to innovate new programs that helped our passengers stay connected with essential services during the pandemic. The partnership with EMS also received the 2022 Innovative Practice Bronze Award from the National Association of City and County Health Officials.
SFMTA staff have been hard at work preparing for the integration and pilot of Clipper 2.0. SF Paratransit will be the pilot agency to test out using the next generation of Clipper Cards, allowing riders to pay for a paratransit van trip with Clipper for the first time ever.

The SF Paratransit program also houses the Mobility Management Center, a one-stop-shop for older adults and people with disabilities to access transportation information, resources and referrals tailored to an individual’s needs. Mobility Management staff are available to answer individual questions by phone, email or in-person, or you can schedule an in-person or virtual group presentation for your organization.

San Francisco paratransit operations are funded by San Francisco’s half-cent transportation sales tax. As mentioned in our informational blog, in November voters will have an opportunity to decide whether to extend the sales tax for another 30 years and allocate 11% of the funds to paratransit. More information can be found in the Department of Elections’ Voter Guide under Proposition L or on the SFCTA Half-cent Sales Tax page.

San Francisco has proudly provided paratransit services since 1978, and we have never been more aware of how essential our programs are than during the past few years. We are so grateful for the work our paratransit staff has done and continues to do to serve older adults and people with disabilities in San Francisco.

Published October 15, 2022 at 03:38AM
https://ift.tt/j4zkDIy

Comments

FOX NEWS: What is TikTok's 'Check Your Privilege' challenge?

What is TikTok's 'Check Your Privilege' challenge? Activists are calling for awareness and change following the death of George Floyd. via FOX NEWS https://ift.tt/3crYd00

Central Subway Update – Projected to be Open for Service by the End of 2021

Central Subway Update – Projected to be Open for Service by the End of 2021 By A worker pauses on one of the massive escalators leading down to Rose Pak Chinatown Station's future lobby and fare gate area. The Central Subway project remains a key priority for the SFMTA, even during the current health crisis. Workers from the contractor and project staff continue to work every day while taking precautions and following best practices for physical distancing. Important progress was made over the last few months, but there were also challenges resulting in revisions to our target dates for the completion of construction. Heavy construction on stations was scheduled to finish this Summer, but now will continue into the Fall and finish by the end of the year. The date for revenue service when we can welcome our first customers is now the end of 2021. The opening of the subway will follow an extensive testing period because our number one goal is to open a service that is reliable ...

New Muni Service Changes Start Saturday, August 19

New Muni Service Changes Start Saturday, August 19 By Clive Tsuma 28R 19th Avenue will run on weekdays between 7 a.m. and 7 p.m. starting Monday, August 21. Back to School With SFUSD students returning to school August 16, many families who rely on Muni to get to school will see service increase after school as part of the new schedule. Because Muni vehicles often become crowded during morning peak hours and sometimes pass up stops when there is not enough room for more riders, families are encouraged to plan their trips ahead of time and hop on Muni early to make sure students get to school on time. With every public school in the San Francisco Unified School District being served by at least one Muni route , students can expect extra Muni service on the first day of the school this fall and continue providing service throughout the school year. While the Muni service changes won’t be implemented until August 19, school tripper service will be offered starting Au...

Residents Overwhelmingly Support Slow Streets

Residents Overwhelmingly Support Slow Streets By Eillie Anzilotti After over a year of Slow Streets providing safe, low-volume corridors for people to walk, bike, play and travel during the pandemic, we’re excited to share our first comprehensive evaluation of the program . The key takeaway? San Franciscans are overwhelmingly in support of Slow Streets. Slow Streets are designed to limit through traffic on certain residential streets and allow them to be used as a shared roadway for people traveling by foot and by bicycle. Since introducing Slow Streets in April 2020 in response to the Mayor’s Emergency Health Order, SFMTA has designated around 30 corridors covering 47 miles of roadway as Slow Streets. The program has evolved from a critical component of San Francisco’s pandemic response and recovery to a potential new avenue to further the city and SFMTA’s goals around climate action and sustainable transportation. As the Slow Streets program has grown, we wanted to make sure we...

New Dashboards Give a Window into Muni Service Changes

New Dashboards Give a Window into Muni Service Changes By Kate McCarthy An inspector manages Muni service. New dashboards that help inform changes to Muni service are now live at SFMTA.com/MuniData Many factors inform our decisions about Muni service adjustments. These include making sure changes to service support the SFMTA’s values, which are economic vitality, environmental stewardship, trust and equity. We also evaluate travel patterns. You can now explore these patterns using the new Muni data dashboards (SFMTA.com/MuniData). When looking at possible Muni service changes, the first thing we do is turn to the Muni Service Equity Strategy for guidance. Using the Muni Service Equity Strategy, we prioritize providing Muni service along routes that more often serve people of color, members of low-income households, and/or those who are dependent upon transit service, including people with disabilities and seniors. We also use ridership data to analyze where riders are boa...

New top story from Time: At Thanksgiving, Biden Seeks Unity as Trump Stokes Fading Embers of a Campaign

https://ift.tt/3q4cU1i WILMINGTON, Del. — On a day of grace and grievance, President-elect Joe Biden summoned Americans to join in common purpose against the coronavirus pandemic and their political divisions while the man he will replace stoked the fading embers of his campaign to “turn the election over.” Biden, in a Thanksgiving-eve address to the nation, put the surging pandemic front and center, pledging to tap the “vast powers” of the federal government and to “change the course of the disease” once in office. But for that to work, he said, Americans must step up for their own safety and that of their fellow citizens. “I know the country has grown weary of the fight,” Biden said Wednesday. “We need to remember we’re at war with the virus, not with one another. Not with each other.” President Donald Trump, who has scarcely mentioned the pandemic in recent days even as it has achieved record heights, remained fixated on his election defeat. He sent his lawyer Rudy ...

Destination San Francisco: Muni Gets You to All the Sights

Destination San Francisco: Muni Gets You to All the Sights By 39 Coit servicing Coit Tower at Telegraph Hill – one of the routes that will be returning in August 2021 as part of Muni’s next service changes. San Francisco is reopening and the SFMTA is supporting economic recovery by providing Muni access to 98% of the city. By August 2021, a majority of our pre-COVID routes will be back in service connecting residents and visitors with world-class shopping and dining experiences, off-the-beaten-path local flare, diverse neighborhoods and almost boundless outdoor activities. Shops, Markets & Dining in Diverse Neighborhoods Virtually every neighborhood in San Francisco has its own boutique shopping and dining experiences, as well as unique farmers markets showcasing local shops and amenities....

New top story from Time: TWICE Delivers Uplifting Performance of ‘DEPEND ON YOU’ at TIME100 Talks

https://ift.tt/3a8KgF0 TWICE delivered a special performance at the TIME100 Talks Friday. For the first time, the South Korean group performed the track “DEPEND ON YOU” from its latest album, Eyes Wide Open . As the coronavirus pandemic continues, members Jihyo, Nayeon, Momo, Sana, Mina, Dahyun, Chaeyoung and Tzuyu offered fans a message of solidarity and gratitude (vocalist Jeongyeon is on hiatus due to health reasons). “ Currently, we are sad to say that we are also aware that all of us are suffering in this situation,” Sana said. “We appreciate all people who are doing their best to return us to our normal lives and to bring back brighter days,” Nayeon continued. “TWICE will diligently keep on carrying out our duty to bring positive energy into the world,” Mina said. In line with these words, the group sang “DEPEND ON YOU”—a breezy, mellow track about steady hands that offer strength and support in the midst of darkness. “DEPEND ON YOU” first appeared on Eyes ...

New Sculptures Light up Van Ness Avenue

New Sculptures Light up Van Ness Avenue By Luis “Loui” Apolonio Light sculpture at Van Ness Avenue and O'Farrell Street Spectators gathered both online and in person to watch new lighting sculptures on Van Ness turned on for the first time on March 31, 2022. The whimsical and brightly colored sculptures located on the new Van Ness BRT boarding platform between Geary and O’Farrell are made of steel with LED lights inside on a timer set to illuminate at night. The lighting event was kicked off with SFMTA Director Jeff Tumlin and MTAB Chair Gwyneth Borden serving as emcees. Mary Chou, Director of Public Arts and Collections at the San Francisco Arts Commission, spoke about the art installation itself, as well as the process for selecting the artist who would be awarded the project. In addition, Maddy Ruvolo, a member of the SFMTA’s Accessible Services team and a recently appointed member of President Biden’s U.S. Access Board, shared the importance of having accessibility as a ...

Muni Forward Gets San Francisco Moving

Muni Forward Gets San Francisco Moving By Shalon Rogers The SFMTA’s Muni Forward program is delivering transit reliability improvements that are transforming the Muni system and enhancing the customer experience. With 80 miles of upgrades since 2014 that often bring travel time savings of 20% or more, Muni Forward is making a big difference in how San Francisco moves. These upgrades, which can be seen in this Muni Forward Photo Map , draw from a “toolkit” of over 20 reliability and customer experience improvements, such as transit lanes that provided dedicated space for Muni vehicles to cut through traffic, transit bulbs that reduce delays at transit stops and traffic signals with transit priority that give the green light to transit vehicles as they approach the intersection, when possible. The recently completed Van Ness Improvement Project thrust Muni Forward back into the spotlight with San Francisco’s first Bus Rapid Transit (BRT) corridor. While the Van Ness Improve...

My precise view

Search This Blog